Frequently Asked Questions

Get answers to common questions about New Client signature Experience !.

During your New Client signature Experience ! appointment we begin with a consultation and in-depth skin analysis. We perform a deep cleanse, gentle exfoliation, targeted treatment, mask, and moisturizer. Your specialist concludes with personalized recommendations and a follow-up plan tailored to your skin goals.

The New Client signature Experience ! typically lasts 60 minutes, allowing time for consultation, analysis, cleansing and a tailored treatment. Longer sessions are available for add-ons. Please arrive a few minutes early to complete intake forms and discuss concerns with your esthetician.

Yes — the facial is fully adaptable for sensitive skin. Your esthetician will choose gentle techniques and soothing products, perform patch testing when necessary, and avoid irritants. Always disclose sensitivities, medications, or recent procedures to ensure a safe, calming treatment experience.

This introductory facial can help manage mild acne and hyperpigmentation by assessing underlying causes and applying targeted treatments. For significant concerns we’ll recommend a progressive series, medical-grade products, or advanced procedures to deliver stronger results and a tailored treatment roadmap.

Avoid aggressive exfoliants, retinoids, and recent waxing for at least 48–72 hours before your appointment. Arrive with minimal or no makeup and bring a list of medications and skin products. Communicating recent treatments helps us customize a safe, effective facial.

For most clients, scheduling the New Client signature Experience ! every 4–6 weeks supports ongoing improvement and maintenance. Your esthetician will recommend a frequency based on your skin concerns, goals, and treatment plan—some conditions require closer follow-up or professional series.